Skip to main content
All CollectionsDimonaChef
Dimona: send and feedback
Dimona: send and feedback
Cescia Vanhout avatar
Written by Cescia Vanhout
Updated over a week ago

In this article, you will find all the information you need on:

Please note:
If you have set up your personnel so that you do the Dimona declarations via Strobbo, a Dimona record is created in Strobbo when you send a schedule.
This article explains how you can set up a Dimona for your staff members.

Sending Dimonas

If you work with the time clock, the Dimona's are sent automatically when the staff clocks-in or clocks-out. If you aren’t sure whether this is set-up for your environment,
get in touch with your Strobbo trainer or ask us in our support chat.

In theory, you always need to send your Dimona's manually before your employees start work. Note: if there are edits to the schedule, you’ll also need to edit your Dimona's manually. For this reason, some clients choose NOT to send their Dimona's in advance.


The biggest advantage of sending a Dimona in advance is that you receive feedback from the NNSO (Social Security Service). This way, you know that a student has worked more than their permitted hours or that Flexi is not an option for the given contract type, for example.

There are three ways to send Dimonas via Strobbo:

  • Sending them one by one using the arrow button next to the relevant Dimona.

  • Sending one or more at the same time using the check box at the front of the row of the relevant Dimona(s).

    • Next, the “actions” button will appear.

    • Click the “send” action which then appears.

    • Click “send” to send one or more Dimonas.

  • Send all Dimonas together via the check box at the top of the column

    • If you tick this box, all the Dimonas are selected.

    • Then, the “actions” button appears.

    • Click “send”.

Feedback from the NSSO

Colour of the Dimona

You can find the colour of your Dimonas at the end, next to “status”.

There are five colours:

  • Grey: the Dimona has been created but not yet sent. Or, you have updated the Dimona but still need to send the update.

  • Yellow: the Dimona has been sent but is awaiting feedback from the NSSO

  • Green: the Dimona has been correctly processed. You will now receive a Period ID.

  • Orange: the RSZ has sent a comment.
    For example, the conditions for Flexi are not met.

  • Red: Dimona is incorrect

    You can also use the Period ID to search for the Dimona on the NSSO website.

Look at the Dimona history

To view the error alerts received for a Dimona or check the send history, click the CLOCK next to the relevant Dimona.


The following pop-up opens.

Since there are 455 possible errors alerts for a Dimona, we won’t explain all the possibilities here. If you have questions about a problem with a Dimona, feel free to contact us via our chat.

Did this answer your question?