Sometimes when sending a Dimona you'll see an error. Dimona has a whopping 455 possible error messages.
With Strobbo you can see the most common errors.
Here's how:
Choose in the menu for Schedule - Dimona.
Hoover with your mouse over the word 'Dimona error'.
The error will no show at the end of the text.
Exceptionally the error on the first rown migh say 'client not connected'. If this happens, simply send the Dimona again.
If there is no info, please ask our Chat with Support to help you.
In the new version
Go to the Dimona page (In the Planning menu)
The Dimona with an error (or processed with warning)
A Dimona with an error is in red:
A Dimona processed with warning is in orange:
If the error or warning does not appear, you can still download the file to view the error.
Click on the blue button with the 3 dots behind the corresponding Dimona that was processed with a warning or returned in error.
The following screen will open.
If you click on the blue icon, this will be automatically copied and you can paste this into notepad
In this file there will always be an ErrorID mentionned (the controle F function can help here)
In this example there are several. For example we have here 90373-460
If you want to know what this error means, you can look it up using this link.
(this information is only available in Dutch).
If you still have questions contact our team via chat.